Go to the Account recovery form ( ) on your computer web browser.If you have forgotten your Skype account Password If you Have Forgotten your Skype User Name or Password.Additional Software: DirectX v9.0 or Above.If you don’t know the minimum system requirements, you can refer to the following information: In order to get the best performance from your Skype application, it is important to ensure that your computer meets the minimum system requirements to operate Skype. Make Sure Your Computer Meets Minimum System Requirements.If an update is available, make sure to install it by following the on-screen prompts. On the right-hand side, you will find if any update is available for your Skype program or not.In the Settings section, you will need to click on the Help & Feedback.This will open a Settings window on your screen. From the drop-down menu, you will need to select the Settings option.Once the Skype app gets opened on your screen, you will need to click on the More menu option (three horizontal dots) located near the upper-left corner of the screen.

Launch the Skype application on your computer.To know whether or not your Skype is up to date, follow these steps.

Using an outdated version of Skype may lead to different issues in accessing or operating your Skype account. The first thing you will need to ensure here is that you are using the latest version of Skype to access your account.

Make Sure that You Are Using the Latest Version of Skype.

Guide to Fix “Oops there was a problem….unable to sign in you” Error in Skype To fix the error and be able to sign in to your Skype account, you will need to follow the workarounds provided below. Some of these causes can be – using an outdated version of Skype, entering an incorrect Skype user name or password, or your computer lacking the minimum requirements to run Skype. If you are seeing the “oops there was a problem… Unable to sign in you” error when trying to access your Skype account, there can be numerous reasons causing this error.

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